Informativa sulle spedizioni

Shipping Coverage
We currently ship within the United States only. At this time, we do not support shipping to other countries or regions outside the United States.

Shipping Fees

  • Orders under $69.99: Shipping fee of $8 will be applied
  • Orders of $69.99 or more: Free shipping

Order Cut-Off Time
Orders placed before 6:00 PM will begin processing on the same business day.
Orders placed after 6:00 PM will be processed starting the next business day.
Orders placed on weekends or holidays will be processed on the next business day.

Processing Time
Orders are typically processed within 1–3 business days.

Estimated Delivery Time
Delivery is estimated to take 5–10 business days after processing.

Shipping Carriers
We partner with trusted carriers including FedEx, UPS, and DHL Express to ensure reliable delivery.

Order Tracking
Once your order is placed, you will receive a confirmation email including your order number, payment details, and shipping carrier information.
You can track your order on our “Order Tracking” page by entering your email address or phone number along with your order number.

Liability Statement

  • Damaged or Lost Packages: If your package arrives damaged or is lost in transit, please contact us promptly for assistance.
  • Order Modifications & Cancellations: Changes or cancellations must be requested before the order is shipped. Once shipped, modifications may not be possible.
  • Shipping Address Responsibility: Customers are responsible for providing accurate and complete shipping information. We are not liable for delays or losses caused by incorrect or incomplete addresses.

Delivery Notes
Please ensure someone is available to receive the package at the delivery address. Carefully inspect the package upon arrival. If you notice any damage, please document it and contact us immediately.

Contact Us
Address: 1824 CRESCENT DR,SHERMAN,TX 75092,United States
Phone: +1 214-585-8257
Email: contact@urbanvirel.com
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM (Eastern Standard Time, EST)